Are you struggling to improve your business? Instead of doing trial and error without any basis and waste your time, it’s best to gather customer feedback to help you know the root cause, evaluate your business, and improve. It helps you know what customers say about your business and feel about it. Knowing their thoughts can help you serve them better through improved products and services. But how can you gather more feedback? JoannaLord of SEOmoz shares 10 ways to gather more customer feedback. To add, keep it short and convenient for your customers. Make it as simple as possible and direct to the point. You can also utilize your website to gather more feedback. Ask someone who knows how. Watch the video and tell us what you think about their suggestions? Do you have the same ways of gathering feedback? If you have better ways, share it so you can help other businesses.
Works at iBizLeverage Web Services, Internet/website marketing company in Cebu Philippines, for SMBs (small- and medium-scale businesses).
